Privacy Policy

Website: https://propvest.com.au
Business: PROPVEST ADVISORY (ABN 20 683 959 999)

At PropVest Advisory, we’re committed to protecting your privacy and handling your personal information with transparency and care. This Privacy Policy explains how we collect, use, and safeguard your data — whether you’re visiting our website, booking a consultation, or engaging with us for property investment services.

By using our website or providing your personal information, you agree to the practices described below.

1. Our Approach to Privacy

We understand that when you share your personal details, you’re trusting us to handle them responsibly. That’s why we only collect information that’s necessary to deliver our services, and we keep it secure and confidential at all times.

2. What We Collect and Why

We collect personal information to better understand your needs, provide relevant property investment advice, and stay in touch throughout your journey with us.

You may provide this information when you:

  • Fill out a form on our website
  • Book a session or consultation
  • Request resources, reports, or tools
  • Contact us via phone, email, or online
  • Interact with us through social media

Depending on the nature of your engagement with us, the information we collect may include:

  • Full name, contact details (email, phone number, address)
  • Employment or financial information (where relevant to investment advice)
  • Preferences or goals related to property investment
  • Any additional details you choose to share during our conversations

We may also collect non-identifying data through cookies and analytics tools to help improve your browsing experience and site performance.

3. How We Use Your Information

We use the personal information we collect to:

  • Provide tailored property investment advice and services
  • Understand your investment goals and recommend suitable strategies
  • Deliver insights, updates, and content that may be useful to you
  • Respond to your questions or enquiries
  • Improve our website, tools, and client experience
  • Comply with our legal obligations as a licensed real estate business

We only collect what we need — and we only use it in ways that are aligned with your expectations.

4. Data Security and Storage

We take reasonable steps to protect the personal information we hold from misuse, interference, loss, or unauthorised access.

Information may be stored securely in digital form, with access restricted to authorised team members. We use secure systems, encrypted forms (where relevant), and internal safeguards to protect your data.

We retain your personal information for as long as it’s necessary to deliver our services, comply with legal obligations, or support your investment journey.

5. Who Has Access to Your Information

We do not sell or rent your information.

We may share your details with trusted third parties when:

  • It’s necessary to deliver a service you’ve requested (e.g. introductions to brokers or advisers)
  • You’ve provided consent (verbal or written)
  • We are required by law or regulation to disclose information (e.g. to government bodies or regulators)
  • Our service providers support our operations, such as secure cloud storage or CRM systems
6. Cookies and Online Tracking

Our website may use cookies to enhance your browsing experience and help us understand how visitors interact with our content. Cookies are small files stored on your device that do not personally identify you.

You can manage or disable cookies in your browser settings. Please note that some website features may not work as intended if cookies are turned off.

7. Marketing and Communication

From time to time, we may send you information about property insights, market updates, or relevant services that may interest you.

You can unsubscribe from these communications at any time by clicking the unsubscribe link in our emails or contacting us directly at info@propvest.com.au.

8. Accessing or Updating Your Information

You have the right to access or correct the personal information we hold about you.

To request access or make changes to your information, please email us. We will respond to your request within a reasonable timeframe and take steps to ensure the information remains accurate and up to date.

9. Questions or Concerns

If you have any questions about how we handle your personal information or wish to raise a concern, we encourage you to contact us. We take privacy seriously and will respond promptly and professionally.

10. Contact Us

If you have any questions, requests, or concerns about this Privacy Policy, please contact us at:

📧 Email: info@propvest.com.au
🌐 Website: www.propvest.com.au

11. Changes to This Policy

We may update this Privacy Policy as our services evolve or in line with changes to privacy legislation. The most current version will always be available on our website. Continued use of our services constitutes acceptance of any updates.